Payment Options

Direct Debit:  

Our preferred payment method is Direct Debit.

 

You can download a direct debit form from our website.

 

Alternatively, call us during standard NZ business hours on 0800 119 100 from NZ or +64 9 580 7399 from overseas to set up a direct debit. 

 

Online Banking:           

You can transfer payments directly through your bank's internet banking to make a bill payments or schedule an automatic payment. 

 

By choosing Q Mastercard as payee you will be prompted to enter the code and reference we need to process your payment. Once you have entered all your details then you are also set up for future payments. 

 

Payee: Please search for Q Mastercard as the payee (please do not confuse this with Q Card)

 

Code: Please enter your surname

 

Reference: Use "ID" followed by your customer ID number (found on the back of your card or the top right hand corner of your account statement) e.g IDXXXXXXXXXX 

 

To avoid unnecessary delays to your payment please ensure you have chosen Q Mastercard as the bill payee (not to be confused with Q Card) and always complete the Reference field as above.

 

For any questions relating to payments, please check our Help page. 

 

 

Our Bank Details:

Account Number: 02-0108-0335857-00

Account Name: Columbus Financial Services Limited

Reference: Use “ID” followed by your customer ID number (found on the back of your card or the top right hand corner of your account statement) e.g.  IDXXXXXXXXXX

Code:  Please enter your surname

Always complete the Reference field as above to avoid unnecessary delays to your payment

 

Can't find your customer ID? 

You'll find it on the back of your card as per below.