PAYMENTS A Can I repay an amount before it appears on my statement? This depends on whether you have an outstanding balance on your statement. If there is a balance already showing on your statement, then all payments made within…

PAYMENTS A Did your bank account number recently change? Yes, we changed to ANZ in September 2018. The majority of people will not be affected by this and are not required to act. Those who are affected will be communicated…

PAYMENTS A What is your bank account number? Our preferred payment method is Direct Debit. You can download a direct debit form from our website. You can also make payments through internet banking. The best way to do this is…

PAYMENTS A Why wasn’t my payment allocated to a specific purchase? Any payment you make to your account is allocated according to the payment allocation sequence. Full details of the payment allocation sequence can be found in our Terms and Conditions.