Your Password is used to login to the Q Mastercard® website and mobile app.
Your Passcode is a five-digit number that allows you to securely access your personal account information, such as your account balance, without the need to speak to one of our Customer Services team when you call us on 0800 119 100 from NZ or +64 9 580 7399 from overseas.
For added security, you may also be asked to enter a Passcode for some online transactions.
