Q MASTERCARD APP A Do I need to update my Q Mastercard app? If you have enabled automatic updates, the latest version of the app will update when you establish a wi-fi connection on your device. If automatic updates are…

Q MASTERCARD APP A Is activation for new or existing customers? The card activation feature will work for both new and existing customers, you’ll just need to set your login credentials and password in the app if you’re a first-time…

Q MASTERCARD APP A Where and how can I activate my card in the app? You can activate your card from the tile on the home screen, or by clicking on the Account section located at the bottom navigation menu…

Q MASTERCARD APP A What is Quick Balance? Quick Balance is a new feature that lets you quickly check your balance from the login page. To take advantage of this feature, select ‘Enable Quick Balance’ from the Account menu.

Q MASTERCARD APP A Why can’t I see Quick Balance? Quick Balance will only display for you if you have already registered on the app. You can then select ‘Enable Quick Balance’ from the Account menu.

Q MASTERCARD APP A How do I check my statements in the app? You can access your statements directly from the home page and access the last 6 months’ worth of statements. For statements older than 6 months, please contact…

Q MASTERCARD APP A How can I download the Q Mastercard app? The app can be easily downloaded via the IOS or Android app Stores. Learn more about the app here.

Q MASTERCARD APP A Why does Q Mastercard want to know my location when I use the Q Mastercard app? Q Mastercard may request access to your location even when you are not using the app. We need this permission…