Activate your card

We know you’re keen to start using your new Q Mastercard. Simply login to your online account to activate your card and start using it today.

Your account online

It’s simple to view your account information online. You can check your balance, see your latest transactions and take a look at your statements.

Pay your bill

Ensure you stay on top of your bills by making payments directly from within your online account. It couldn’t be easier.

Change your credit limit

If you want to change your credit limit at any time you can apply directly through your online account.

Update personal details

Keep all of your personal details up to date so you can be sure you get notified about all of the latest Q Mastercard deals and promotions.

Need more help?

Check our regularly updated list of FAQ’s to get answers to our most common questions regarding your Q Mastercard.

Lost or Stolen Cards

If you are concerned that your Q Mastercard has been lost, stolen or used fraudulently please call us immediately on 0800 119 100 from NZ or +64 9 580 7399 if you are overseas.