Activating your new Q Mastercard®
It's easy to activate - select an option below to activate your new card.
Activate online by going to qmastercard.co.nz/login
You will need:
- Your new Q Mastercard
- Your temporary password that was sent via SMS
When you login:
- You'll need to change your password
- You'll be asked to enter your CVC (3 digit number on the back of your card) to activate your card
- And you'll be able to set a 4 digit PIN for your card
Activate via the app by downloading the app from the iTunes for iPhone or Google Play for Android.
You will need:
- Your new Q Mastercard
- Your smart phone
- The Q Mastercard app
When you login:
- If you are a first time user, you will need to set a new password, click ‘don’t have one’ and follow the prompts
- If your device supports, you can also choose to set up a pin or fingerprint access
- Accept ‘Terms & Conditions’
- Access ‘Card Activation’
- Enter your CVC (3 digit number on the back of your card)
- You can now set up a 4 digit PIN for your card
Activate by calling us 24/7 0800 119 100 in NZ (or +64 9 580 7399 from overseas).
You will need:
- Your new Q Mastercard
When you call us:
- You'll be asked some security questions to verify your ID
- Then you'll be asked to set a 4 digit PIN for your card
Once you activate and sign your card, you’ll get all the benefits of a credit card and long term finance rolled into one, with:
- 3 months no payments and no interest* on every purchase made with your Q Mastercard in-store and online, worldwide.
- Access to Long Term Finance options.^
- Use your Q Mastercard in-store, online, overseas and at ATMs# everywhere Mastercard is accepted.
- With Q Mastercard you can use Contactless and Apple Pay.^^
- You can manage your account online too, simply login to our secure Web Self Service.
* No payments and no interest for three months (“Payment Holiday”) is available on all purchases everywhere Mastercard is accepted. Annual Account Fee of $50 applies. Q Mastercard Standard Interest Rate, currently 25.99% p.a. applies to any outstanding balance at end of Payment Holiday. Q Mastercard lending criteria, fees, terms and conditions apply. Rate and fees correct as at date of publication, subject to change.
^ A minimum purchase amount may be required. Annual Account Fee of $50 applies. A $35 Advance Fee for existing Q Mastercard Cardholders will apply. Q Mastercard Standard Interest Rate, currently 25.99% p.a. applies to any outstanding balance at end of a payment holiday or interest free period. Q Mastercard lending criteria, fees, terms and conditions apply. Rate and fees correct as at date of publication, subject to change.
# A Cash Advance Fee will be charged when you withdraw cash. Interest will be charged from the date of the Cash Advance and ATM fees may apply. Cash Advance Rate is currently 27.25%, subject to change.
^^For a list of compatible Apple Pay devices, see support.apple.com/en-au/km207105
Apple Pay is a trademark of Apple Inc, registered in the U.S. and other countries.
