Terms and Conditions
Please click on the links below to access important documents and policies relating to the Q Mastercard®.
Cardholder Terms and Conditions
These are the terms and conditions that govern the use of your card.
Initial Disclosure Statement
This is the disclosure statement that we provide you under the Credit Contracts and Consumer Finance Act 2003 which sets out key information about your card.
QFE Disclosure Statement
This document includes important information about us and the financial products we offer.
We recognise the importance of safeguarding your personal and financial information. This document details how we collect, hold and use your information.
Web Self Service Terms and Conditions
This outlines how we govern the use of our online servicing environment, ‘Web Self Service’.
Website Terms and Conditions
This outlines how we govern the use of our website.
Mobile App Terms and Conditions
This outlines how we govern the use of our Mobile App.